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Frequently Asked Questions

The Answers You Need

I filled out a booking form, is my event confirmed?

Not yet! Your event is not confirmed until you have heard back from someone on our team and your deposit is paid.

How do I book an event?

Fill out a booking request or send us a direct email! We'll be in touch within 24-48 hours to schedule a free consultation!

Do I need to pay a deposit?

After you submit a booking request form and your event is approved, a 50% deposit is required in order to officially reserve your date (the remaining balance is due one week prior to your event). 
Please note: Your deposit is non-refundable and cancellations must be at least 48 hours before your event. 

Oh no, it's raining! What happens now? (Outdoor Events)

We understand weather may get in the way! Under these specific circumstances, your deposit can be used as credit to honor one date change. Your future event must be rescheduled for a date within three months from your original scheduled booking. Otherwise, your deposit will be forfeited. 


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